Match the stages of emotion to the corresponding reactions to organizational change.
- Passive acceptance- People stop resisting the change - They stop resisting and assume that the change will happen
- Shock - People are neither negative nor positive about the change - They feel numb about the change
- Anger - People argue against and complain about the change - They resent the change and resist it
- Denial - People think the change won’t affect them or won't happen - They argue that the change won’t happen
- Active acceptance - People become proactive about integrating the changes - They try to integrate the change into their work
- Exploration - People consider how the change is likely to impact them - They examine what the change means for them
What are some reasons why people might struggle to accept organizational change?
Fear of change
Skepticism about the benefits
Concern about changes to ways of working
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What are the characteristics of successful change agents?
Willingness to help others adapt to the change
A focus on the future
A positive outlook on the change
Self-motivation
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What are common characteristics of successful change agents?
They discuss the change positively with others
They help others embrace the change
They're proactive and self-motivated
They focus on the future
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What are some drivers of organizational change?
A new, aggressive competitor
A change in company structure
A rethinking of the corporate mission
A revision of company policies
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What are some common causes of organizational change?
A new vision for the organization
Product innovations from employees
A restructuring of teams
New legislation on corporate transparency
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Organizational change can result in what benefits?
Employees have new opportunities
Employees grow and learn new skills
Monotony is broken
Processes are improved
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What are the positive results that can stem from organizational change?
Fresh opportunities
More efficient processes
Employee growth
New ways of thinking
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Why do some people resist organizational change?
They aren’t convinced about the benefits of the change
They fear they will struggle to adapt to new ways of working
They see the change as a potential threat