OD41

11 November 2025

Transforming the Workplace Using Artificial Intelligence


 

Question:

What are the moral and ethical dilemmas associated with AI?

Answer B.

The logic behind a machine's decision can't always be described in a way people can understand
It's possible to “teach” a machine how to be hateful and insulting

Question
:

Identify the factors to consider when identifying opportunities for using AI in business.

What AI can and can’t do

How AI fits with your current business

What operational processes you want to use AI to improve


Question

:

Match each description of the impact of cognitive technologies with the corresponding category of applications. Categories may have more than one match.

Processes
Automate or enhance ways work is done – for example, to improve customer services
Have a direct impact on workers whose jobs become partly or fully automated
Products
Can have a marginal or significant impact on work and workers, or no impact at all
Facilitate human-like intelligence, automation, and natural interfaces

Insights
Determine patterns, make predictions, and help identify more effective actions

Question
:

Which characteristics describe tasks suited to AI?

Their desired outcome is easy to describe
They're familiar
Large amounts of data are available for them
They have a limited need for human judgment

Question
:

Identify the challenges and risks businesses and society face in adopting AI.

Machine learning require a lot of processing power Businesses and stakeholders may not fully trust AI Because of the lack of a mass market, very few organizations are willing to put money into the development of the skills needed to meet the AI challenge


Question

:

Identify the examples of cognitive technologies of AI.

Answer B.

Recognizing faces in Facebook photos
Writing reports and stories automatically
Using hands-free writing software
Using parameters to automate the decision-making process