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1 April 2024

Problem Solving: Generating Solutions

 

Question:

What are the key requirements necessary to set the stage for generating solutions to a business problem?

  • The necessary stakeholders

  • Clear financial and resource limitations

  • Known time limitations

  • A defined problem statement

  • Open communication

Background
Your organization has a long-standing problem with its production process and deadlines are regularly missed.
Question
:

Before you start generating solutions to this business problem, what key requirements should be in place?

  • A well-defined problem statement

  • Clear financial and resource limitations

  • Open and honest communication

  • A range of stakeholders

  • Known time constraints



Question

:

What common brainstorming techniques can you use to generate solutions to business problems?

  • Reverse the process

  • Starbursting

  • Trigger prompts

  • Mind-mapping

  • Charette technique


Question

:

What key criteria should you use to evaluate possible solutions to a business problem?

  • Which solutions are practical and relevant

  • Which solutions are fair or unbiased

  • Which solutions solve the problem

  • Which solutions can be realistically implemented


Background
You have listed seven potential solutions to a business problem.
Question
:

To narrow this list, what questions should you ask?

  • Which solutions can make the biggest positive impact?

  • Which solutions solve the problem?

  • Are the solutions fair and unbiased?

  • Does the organization have the expertise to implement these solutions?


Question

:

Encouraging open discussion is a good technique to overcome barriers to generating solutions. What are other useful strategies?

  • Encouraging everyone to participate

  • Setting an inclusive and positive tone

  • Insisting on further solutions

  • Explaining and acknowledging the issues

  • Appointing a devil’s advocate

Background
You and your team have met to brainstorm potential solutions to a cashflow problem.
Question
:

What strategies can you use to overcome common brainstorming barriers in this situation?

Ask a devil’s advocate to propose counterarguments

Encourage open, honest discussion among the team

Explain and acknowledge all issues relating to the problem

Encourage everyone to get involved in the discussion


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