OD41

11 November 2025

Using AI for Effective Business Communication


 

Question:

What five strategies should you use to write effective AI prompts that improve business communication quality and efficiency?

  • Continuously refine your prompts for better results

  • Include relevant background information to guide the AI

  • Ask follow-up questions to refine the AI’s responses

  • Clearly state your instructions with sufficient detail

  • Write in a conversational tone, as if speaking to a colleague


Question

:

What are the four best practices for evaluating the quality of AI-generated content for business communications?

  • Perform a human review to ensure alignment with brand tone and style

  • Verify originality and ensure there is no plagiarism in the content

  • Develop a detailed quality control checklist based on organizational standards

  • Analyze feedback to refine and improve the content quality


Question

:

What are the four key ethical considerations when using AI in business communications?

  • Managing workforce impact through reskilling and support

  • Protecting data privacy and ensuring security measures

  • Identifying and addressing bias in AI systems

  • Maintaining transparency and obtaining consent


Question

:

What are four AI capabilities that can effectively address common communication challenges in the workplace?

  • Converting spoken words into written text using speech-to-text transcription

  • Translating text instantly using machine translation

  • Analyzing customer tone through sentiment analysis

  • Interpreting and emulating human language using natural language processing