Remaining Tactful and Diplomatic under Pressure Question: What are some techniques for remaining tactful and diplomatic in difficult situations?Actively listening to the other person and tuning into their emotionsConsidering who you’re talking to and the impact of yo…Read More
Take a Deep Breath and Manage Your Stress Question: Identify the true statements about stress.Life events such as marriage and divorce are common sources of stressResistance to stress is a coping mechanism, but it's not sustainableProlonged exposure to stress c…Read More
Sharpening Your Focus to Stay on Track Question: What are some activities that reflect best practices for regular maintenance of your time management system?At the end of each day, list the specific tasks you need to do the next dayEach week, ask yourself fo…Read More
Strength under Pressure: Building Perseverance and Resilience Question: What strategies could be used to persevere in the face of setbacks?Asking a trusted colleague for helpSeparating accomplishments from failuresStepping back and recalling your original valuesQuestion: How can y…Read More
Embracing Change at Work Question: Match the stages of emotion to the corresponding reactions to organizational change.Passive acceptance- People stop resisting the change - They stop resisting and assume that the change will happenSh…Read More