OD41

3 November 2025

Windows 11 Desktop Troubleshooting

 


Question:

When right clicking an application in the Task Manager utility, which option can be selected to close an unresponsive application?

  • End task


Question

:

The PC Health Check app can be obtained through which method in Windows?

  • It is available from a link in the Settings app


Question

:

Which option in the Windows Update interface in the Settings app allows you to uninstall a problematic update?

  • Update history


Question

:

Which failed service could result in no sound being produced by your device?

  • Windows audio


Question

:

When rebooting your system from the Recovery node of the Settings app, which Troubleshoot advanced option allows you to access Safe Mode?

  • Startup Settings


Question

:

A user with file access permissions that is still unable to access a file would need to generate an entry in which Event Viewer event log category?

  • Failure Audit


Question

:

On which tab of a device property page in Device Manager can you locate the device status code?

  • General


Question

:

Which Safe Mode boot option will boot with no graphic interface at all?

  • Alternate shell


Question

:

Place each step of a troubleshooting methodology in the correct order from start to end.

  • Identify the problem

  • Establish a theory of probable cause

  • Test the theory

  • Establish a plan of action

  • Verify system functionality

  • Document findings


Question

:

In Windows, which tab of an application shortcut property page allows you to configure an application to run as if it were installed on an earlier version of Windows?

  • Compatibility


Question

:

Which category of Windows updates are designed to correct known issues with a Windows component or an application?

  • Quality