CompTIA A+ Core 2: Windows OS Troubleshooting

 

Question:

If you have just unknowingly installed a faulty RAM chip into a Windows system, which is the most likely result?

• Blue screen error (BSOD)

Question

:

Which Windows utility would most likely be able to close a failed application?

• Task Manager

Question

:

Place the steps of the Windows boot sequence in the correct order.

• POST

• Bootloader loads

• Winload (.efi or .exe) executes

• Windows kernel initialization

Question

:

Which utility can be used to check for file system issues on a Windows system?

• chkdsk /f

Question

:

Which utility can be obtained through the Microsoft Store to help work with memory dump files?

• WinDbg

Question

:

An application that does not relinquish its allocated RAM when closed indicates which type of issue?

• Memory leak

Question

:

If a device from the host system is not recognized by the guest VMs, which is the most likely cause?

• Hardware passthrough conflict

Question

:

Which is most likely the result of choosing to rollback a driver in Device Manager?

• It reverts back to use the driver that was previously being used

Question

:

From within the Windows desktop, which methods can be used to boot into the Recovery Environment?

• Settings System, Recovery, Advanced startup

• Press and hold the Shift key while choosing Restart from the power button menu

Categories: CompTIA A+